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Starbase1.com Shopping Help
- Here's a quick guide to using
our online ordering system.
The Starbase1.com Cargo Shuttle allows you to select merchandise
as you browse our site, keeping track of your selections until
you are ready to depart.
I. Overview
II. Adding Items
III. Removing Items
IV. Changing Item Amounts
V. Billing and Ordering Info
VI. Shipping and Delivery Info with US Rates
An Overview of how to order from Starbase1.com:
- Add the
merchandise and the quantities that you want to your Cargo
Shuttle. Your Cargo Shuttle is intended to act as an online
shopping cart, and will keep track of all of your selections,
and a running tally of the total purchase price. It is displayed
at the bottom of the screen each time that you preview an
item from our online catalogs. Please note that the Cargo
Shuttle will always display the correct contents - old versions
of the shuttle will not appear as you go back through the
pages. This behavior corrects an unintended "feature" of the
previous version.
- You can also edit the contents
of your Cargo Shuttle to remove items
or to change the quantity that
you wish to order from the Cargo Shuttle screen.
- When you are finished browsing
and selecting merchandise you will need to confirm that
your Cargo Shuttle contains exactly what you want to purchase.
You will then need to fill the order form COMPLETELY. We will
need all of the information filled out correctly, so that
we can process your order, and ship
it to the proper address anywhere in the world.
- We have several billing
options as well as several methods for submitting
your payment information to us.
How to Add Merchandise to your Cargo Shuttle:
- You may add an item to the cargo
shuttle (which has been created for you automatically) by
pressing the "ADD to Cargo Shuttle" button on the Loading
Dock page. The "Place ORDER Now" button will NOT add the featured
item to your shuttle
How to Remove Merchandise from your Cargo Shuttle:
- Any merchandise which you have
added may be removed by unchecking the corresponding "Keep:"
box, and pressing either the "UPDATE Cargo Shuttle" button,
or the "Place ORDER Now" button.
- All selected merchandise will
be cleared by pressing the "EMPTY Cargo Shuttle" button on
the Loading Dock page.
How to Change the Amount of Merchandise:
- Click on any of the quantity
fields and edit the amount. Then press either the "UPDATE
Cargo Shuttle" button, or the "Place ORDER Now" button. The
new quantites will be updated in your Cargo Shuttle.
Billing and Submitting Options:
- We accept any of the following
payment methods - Visa, MasterCard, American Express/Optima,
Discover and related cards, and Japan Bank Card. You may send
us this information in several ways.
- First, we have a secure ordering
form on a Netscape SSL-security server that you may fill out
and submit with your shipping address, credit card number,
and expiration date. This information can be kept on file
in our store, so that repeat customers do not need to resubmit
it.
- Second, you may fax us your
address and credit information. Simply save or print out the
verification page, and attach your address and credit card
information, and fax it to us at (614)895-7820. We hope to
have a toll-free fax line available soon for those customers
who prefer this method.
- Third, we also accept phone
orders from noon-8PM Eastern Standard Time every day, except
for Tuesdays and holidays. Please indicate that your order
is a website order, and have the information from the verification
page available to help facilitate your order.
- If none of these options is
available to you, please send us the verification page and
your shipping and credit info via ground mail at: 5541 Westerville
Rd. Westerville, OH 43081 USA. We will accept money orders
via ground mail, but no personal checks, please.
Shipping Information
- Generally, all orders of in-stock
merchandise are shipped within 2-4 working days by USPS. For
overnight or express delivery, please contact us by phone
during working hours.
- Many mail-order companies calculate
shipping charges based on retail cost. At Starbase1.com we
only charge the shipping cost based on weight and distance,
helping to keep your costs lower. Domestic Shipping Rate information
is available below.
- Yes! We do ship overseas to
all six inhabited continents at the standard US Postal Service
rates. Many of our regular customers receive shipments from
us in Europe, Japan, Australia and South America. Simply fill
out the order from, and we'll get it to you!
Visit the US Postal Service www.usps.com
for the latest International Shipping Rates.
| Starbase1.com
USA Domestic Shipping Rates |
| Weight
in US Pounds |
Impulse
Speed
(USPS Priority Mail - 3-5 Business
Days)
|
Warp
Speed
(FedEx 2-day Air)) |
Transwarp
Speed
(FedEx Standard Overnight) |
| 1 |
$5.00 |
$25.00 |
$30.00 |
| 2 |
$6.05 |
$30.00 |
$35.00 |
| 3 |
|
$35.00 |
$40.00 |
| 4 |
|
$40.00 |
$45.00 |
If you have any problems with this system, please email
webmaster@starbase1.com.
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We now have 1417 items currently in stock.
