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- Here's a quick guide to using our online
ordering system. The Starbase1.com
Cargo Shuttle allows you to select merchandise as you browse our site,
keeping track of your selections until you are ready to depart.
I. Overview
II. Adding Items
III. Removing Items
IV. Changing Item Amounts
V. Billing and Ordering Info
VI. Shipping and Delivery Info with US Rates
An
Overview of how to order from Starbase1.com:
- Add the merchandise
and the quantities that you want to your Cargo Shuttle. Your
Cargo Shuttle is intended to act as an online shopping cart, and
will keep track of all of your selections, and a running tally of
the total purchase price. It is displayed at the bottom of the screen
each time that you preview an item from our online catalogs. Please
note that the Cargo Shuttle will always display the correct contents
- old versions of the shuttle will not appear as you go back through
the pages. This behavior corrects an unintended "feature" of the
previous version.
- You can also edit the contents
of your Cargo Shuttle to remove items
or to change the quantity that you
wish to order from the Cargo Shuttle screen.
- When you are finished browsing
and selecting merchandise you will need to confirm that your
Cargo Shuttle contains exactly what you want to purchase. You will
then need to fill the order form COMPLETELY. We will need all of
the information filled out correctly, so that we can process your
order, and ship it to the proper address
anywhere in the world.
- We have several billing
options as well as several methods for submitting your payment
information to us.
How
to Add Merchandise to your Cargo Shuttle:
- You may add an item to the cargo shuttle
(which has been created for you automatically) by pressing the "ADD
to Cargo Shuttle" button on the Loading Dock page. The "Place ORDER
Now" button will NOT add the featured item to your shuttle
How
to Remove Merchandise from your Cargo Shuttle:
- Any merchandise which you have added
may be removed by unchecking the corresponding "Keep:" box, and
pressing either the "UPDATE Cargo Shuttle" button, or the "Place
ORDER Now" button.
- All selected merchandise will be cleared
by pressing the "EMPTY Cargo Shuttle" button on the Loading Dock
page.
How
to Change the Amount of Merchandise:
- Click on any of the quantity fields
and edit the amount. Then press either the "UPDATE Cargo Shuttle"
button, or the "Place ORDER Now" button. The new quantites will
be updated in your Cargo Shuttle.
Billing
and Submitting Options:
- We accept any of the following payment
methods - Visa, MasterCard, American Express/Optima, Discover and
related cards, and Japan Bank Card. You may send us this information
in several ways.
- First, we have a secure ordering form
on a Netscape SSL-security server that you may fill out and submit
with your shipping address, credit card number, and expiration date.
This information can be kept on file in our store, so that repeat
customers do not need to resubmit it.
- Second, you may fax us your address
and credit information. Simply save or print out the verification
page, and attach your address and credit card information, and fax
it to us at (614)895-7820. We hope to have a toll-free fax line
available soon for those customers who prefer this method.
- Third, we also accept phone orders
from noon-8PM Eastern Standard Time every day, except for Tuesdays
and holidays. Please indicate that your order is a website order,
and have the information from the verification page available to
help facilitate your order.
- If none of these options is available
to you, please send us the verification page and your shipping and
credit info via ground mail at: 5541 Westerville Rd. Westerville,
OH 43081 USA. We will accept money orders via ground mail, but no
personal checks, please.
Shipping
Information
- Generally, all orders of in-stock
merchandise are shipped within 2-4 working days by USPS. For overnight
or express delivery, please contact us by phone during working hours.
- Many mail-order companies calculate
shipping charges based on retail cost. At Starbase1.com we only
charge the shipping cost based on weight and distance, helping to
keep your costs lower. Domestic Shipping Rate information is available
below.
- Yes! We do ship overseas to all six
inhabited continents at the standard US Postal Service rates. Many
of our regular customers receive shipments from us in Europe, Japan,
Australia and South America. Simply fill out the order from, and
we'll get it to you!
Visit the US Postal Service www.usps.com
for the latest International Shipping Rates.
| Starbase1.com
1999 USA Domestic Shipping Rates |
| Weight
in US Pounds |
Impulse
Speed
(6-10 Business Days)
|
Warp
Speed
(3-5 Business Days) |
Transwarp
Speed
(Overnight) |
| Under
4 lb. |
$5.00 |
$6.50 |
$25.00 |
| 4 |
$6.00 |
$8.50 |
$25.00 |
| 5 |
$6.50 |
$10.50 |
$30.00 |
| 6 |
$6.75 |
$12.00 |
$30.00 |
| 7 |
$7.00 |
$12.75 |
$30.00 |
| 8 |
$7.27 |
$13.50 |
$40.00 |
| 9 |
$7.50 |
$14.75 |
$40.00 |
| 10 |
$7.75 |
$16.50 |
$40.00 |
| 11 |
$8.50 |
$17.50 |
$40.00 |
| 12 |
$9.00 |
$19.00 |
$40.00 |
| 13 |
$9.50 |
$20.00 |
|
| 14 |
$10.00 |
$21.00 |
|
| 15 |
$11.00 |
$22.50 |
|
| 16 |
$11.50 |
$23.50 |
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If you have any problems with this system, please email
webmaster@starbase1.com.
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